Unable to activate domain email address

Late last week I created a new domain email (@ourdomain.com) for a new employee using the standard procedure that I've been using for quite a while now. However, when I attempt to log in to the account through businessclass.comcast.net I get a message stating that the "Link has expired". I've tried resetting the user password and even utilizing outlook with no success at all.

Responses

CC_Jacob

Official Employee

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869 Messages

8 years ago

Hello RPSInfo,

I would be happy to push a reset. Can you please send me a private message with the username and account number?

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yk

New Member

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1 Message

8 years ago

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

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CC_Jacob

Official Employee

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869 Messages

8 years ago

Hello yk,

Please send me a private message with your account number and the user that needs to be activated.

Thank you

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lgoralski

New Member

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1 Message

8 years ago

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

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CC_Jacob

Official Employee

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869 Messages

8 years ago

Please send me a private message with your account number and the user that needs to be activated.

Thank you

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Elmer

New Member

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1 Message

6 years ago

I am unable to activate a new email address. an activation email is sent but who knows where it goes! i have called and recieved no satisfaction. If this is too difficult i can look somewhere else for business email.

i am replying from another post because i cannot even find a place to contact you.

my email is elmer@ezimmea.net.

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CC-Michelle1

New Member

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163 Messages

6 years ago

I would like to assist with the email concerns. Can you please provide the name, address and phone number on the account through private message?

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