Contributor
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15 Messages
Site certificate
When using https to connect to my web site, which is part of the 2d-lowest level "business" plan, I receive a certificate error message -- "The security certificate for this site doesn’t match the site’s web address and may indicate an attempt to fool you or intercept any data you send to the server." This is fine for now, while I'm developing the site, but it won't be acceptable when the site goes live.
What do I need to do to avoid this problem with the site certificate?
WalterOney
Contributor
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15 Messages
9 years ago
The question is not how do I get a certificate, it's how do I get comast to use it.
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
You will need to make sure that the certificate name matches the host name of your website (e.g., for the website "www.domain.com", you would need to make sure the name in the certificate is "www.domain.com".)
Typically when you purchase certificates from a certificate authority (Verisign, Symantec, etc.) they will ask you for this information, and the certificate they give you will have it entered properly.
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
OK sorry, I do not know whether Comcast's web hosting service allows you to modify/upload/install certificates for the site. Perhaps a moderator can chime in.
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WalterOney
Contributor
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15 Messages
9 years ago
OK, thanks for trying to help anyway.
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train_wreck
Gold Problem solver
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610 Messages
9 years ago
So I found this site
http://businesshelp.comcast.com/help-and-support/web-hosting/update-or-downgrade-web-hosting-starter-plan/
with a table that lists the web hosting tiers and their included amenities. Of note are the rows "Dedicated SSL certificate" and "Front Page, SSL, CGI Support". The first option is only supported on the highest tier, whereas the second is supported on all but the "Starter" tier. You said that you have the "2nd" tier, which I take to mean the "Business" one. Depending on what they mean by "Dedicated SSL Certificate", you might have to upgrade to the highest tier to get a custom certificate loaded.
Sorry I couldn't be of much help.
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WalterOney
Contributor
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15 Messages
9 years ago
Hopefully, someone from Comcast will chime in. It obviously doesn't do much good to support SSL connections that generate certificate errors.
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