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TRamsey

New Member

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1 Message

Thursday, September 10th, 2020 9:00 AM

Reset cusadmin password

Hello! We do not remember what we changed the cusadmin password to and need to reset it. How do we do that? Thanks!

Question

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Updated 

2 years ago

614

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Comcast_Gabriel

Official Employee

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297 Messages

4 years ago

Oh no! You have reached the perfect team to help! Thank you for your patience! Over social media, we are a group of Comcast experts who are dedicated to resolving internet service issues such as this! I experienced a similar issue where I needed to reset the password to the admin tool of my gateway! In order to further assist, please click on my handle Comcast_Gabe and send me a private message with your name, address, and account number or phone number linked to the account. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.

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user_730729

Visitor

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1 Message

@Comcast_Gabriel​ can you help me with the same issue?

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Reply

2 years ago

0

Comcast_Raul

Official Employee

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40 Messages

Of course! I'd be more than happy to help reset your password @user_730729. In order to get started, can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle?

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Reply

2 years ago

0

user_e7c94d

New Contributor

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1 Message

3 years ago

I need help on this same issue.

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Comcast_Gabby

Official Employee

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34 Messages

Hello, @user_e7c94d! Thank you for taking the time to reach out to us through Forums. We can certainly assist with getting your password reset. In order to get started can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle? Please include your full name and address.

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3 years ago

0