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TRamsey's profile

New Member

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1 Message

Thu, Sep 10, 2020 9:00 AM

Reset cusadmin password

Hello! We do not remember what we changed the cusadmin password to and need to reset it. How do we do that? Thanks!

Responses

Official Employee

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256 Messages

1 y ago

Oh no! You have reached the perfect team to help! Thank you for your patience! Over social media, we are a group of Comcast experts who are dedicated to resolving internet service issues such as this! I experienced a similar issue where I needed to reset the password to the admin tool of my gateway! In order to further assist, please click on my handle Comcast_Gabe and send me a private message with your name, address, and account number or phone number linked to the account. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.

New Contributor

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1 Message

2 m ago

I need help on this same issue.

Official Employee

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12 Messages

Hello, @user_e7c94d! Thank you for taking the time to reach out to us through Forums. We can certainly assist with getting your password reset. In order to get started can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle? Please include your full name and address.