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ladislav_s's profile

New Contributor

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15 Messages

Saturday, January 7th, 2023 5:09 PM

Remove Security Edge

So after much effort I had the Security Edge turned off but Comcast is still charging me $29.95. How can I remove this "feature"?

Official Employee

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80 Messages

2 years ago

Hi there! Thanks for taking the time to reach out to us today. You should be able to remove this feature, but you will have to do so by calling our Billing agents at 1-800-391-3000. They will be able to assist you in removing the service and applying any credits that may be owed to you. 

New Contributor

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15 Messages

2 years ago

Thanks @Comcast_Airelle I just called and had it removed.