1 Message
RE: How does Connection Pro work with a customer provided router?
My Name is Abdul [Edited: "Personal Information"]. My address is: [Edited: "Personal Information"]. My account number is: [Edited: "Personal Information"]. My email address is: [Edited: "Personal Information"]. Phone Number is: [Edited: "Personal Information"].
My Comcast provided SMC modem/router is in "passthrough" mode so we can use our own router and we have Connection Pro connected as per your instructions to provide backup. We don't have Static IP. The router internet is set as DHCP. How would I connect the router to the Connection Pro Equipment for the switchover to occur in this situation? Will the Cradle Point tell the router to change the default route to itself? My Connections are as follows:
Comcast Modem in "Passthrough" from it's LAN Port ---->WAN Port of Cradle Point ----> From LAN Port of Cradle Point to WAN Port of my own Router.
Will this connection setup work?
CC_DanielB
Recognized Contributor
•
5 Messages
1 year ago
@user_7fba40 Could you please send our team a direct message. Our team can most definitely take a further look at this issue.To send a "Direct Message" ("Private") message:
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