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New Contributor

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2 Messages

Tuesday, June 14th, 2022 12:20 AM

port 25 smtp blocked on Business account

We really need Port 25 unblocked.  Port 587 won't work with our current Printer/Scanner's to scan to email.   We've called 4 different lines and nobody seems to be able to help.  They tell us to call another number.  Who do we call to unblocked Port 25 on our new business account?  We just moved office locations.  

Official Employee

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272 Messages

2 years ago

Hello, @user_7349c1, I wanted to let you know that we can't unblock Port 25, this is for security purposes. This link will confirm all the ports that are automatically going to be blocked. I apologize you have called so many times without knowing what direction to go. The best thing you can do is see if your Printer/Scanner will work on other ports not listed on the block list. https://comca.st/3OazwbA

New Contributor

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2 Messages

2 years ago

We use Office 365 and our Copier/Scanner's don't support using 587.