Poor upload speeds

I have 300 plus near York, PA. I frequently use a vpn to the office firewall. I've noticed the past few weeks that performance has not been good. It's not symmetric, I get that it will not be ideal for mobile client VPNs. But today I decided to do a speedtest from the office and am annoyed that once again I am not getting the bandwidth that I am paying for.

Download speeds are fine and consistent. Upload speeds, however, are often less than half what they should be. During the speed test, they will start close-ish to what they should be and degrade to half of that during the test.

I've rebooted the modem and the firewall and am using a direct wired connection for the test. The last tech that was here found no issues.

Your "troubleshoot internet" pages display "Sorry something went wrong, please check back later". Speed test from your site attached.

Here it is from speedtest.net

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CC_Yvonne

Contributor

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6 Messages

2 years ago

Hello @gksnetworks We appreciate you reaching out bring the issue with your internet speed to our attention. This helpful link https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting provides troubleshooting steps you can take to fix speed issues. Have you by chance tried any of these along with unplugging your connections?

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Comcast Business

Official Employee

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222 Messages

It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of information we want to help you protect: https://forums.businesshelp.comcast.com/conversations/announcements/comcast-businesssupport-community-guidelines/5fe0a62cc5375f08cd9613e5

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2 years ago

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