Outlook log on info no longer recognized by server
All my employees can no longer access the exchange server through comcast from their personal computers.
All of us can access the internet, and the internet version of Outlook through the comcast portal. All of us can retrieve e-mail through home computers and hand-helds through the comcast portal.
All of us experience the same issue at our individual workstations: once the log on information is sent through the Outlook program, the comcast server does not recognize us.
This is similar to a problem I had two months ago, where the comcast server was not recognizing my e-mail and log in information when operating through outlook. That required a server side fix of the corrupted data file.
It took me three weeks to get someone to pay attention to this, and the fix took a matter of minutes once I got the technical folks on board and they finally admitted it was a system wide issue, where the server was arbitrarily rejecting passwords, but I am hopeful this can be dealt with quickly, this time.