Outage in Pennsylvania?

I cannot get to my hosted sites behind my modem from remote sites or connect to anything on the internet from there.

When I run traceroutes. (several, from California, Germany, Romania, Taiwan, & Brasil) they either stop in Asburn, VA or NYC area on the Comcast network.

Romainia last hop:

hu-1-3-0-6-cr02.newyork.ny.ibone.comcast.net (68.86.85.181)  117.860 ms * hu-1-3-0-0-cr02.newyork.ny.ibone.comcast.net (68.86.83.89)  114.514 ms

Brasil

ae-2-52.edge2.Newark1.Level3.net (4.69.156.41) 260.469 ms

Taiiwan

be-10114-cr02.ashburn.va.ibone.comcast.net (68.86.85.9) 208 msec 212 msec 208 msec

California

be-10114-cr02.ashburn.va.ib 76 ms 74 ms 0 ms

Germany

ash-b1-link.telia.net 	213.155.130.73	 	103.452 ms

I should at least get to within 20 miles of my location, even if it's also an issue with my equipment

Responses

helloworld

New Contributor

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5 Messages

8 years ago

While I've had Comcast tech come onsite, he has no idea why it came back online. As well the traceroutes now show 5 additional hops from the below sites, which were not present before. That's 5 hops prior to my modem.

There was something seriously wrong. Will we ever know?

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CCMichael

Gold Problem solver

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575 Messages

8 years ago

I apologize for the delayed response. As we discover service issues our customers suffer we constantly adjust our network to meet those needs. Though I cannot speak specifically to this issue and what the cause was I can only hope it resolved the issue. Are you still experiencing connection problems?

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