New Member
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2 Messages
No one has reached out to me for service
I ordered comcast online, It's been a week and no one has reached out.
I called in and was told that because I ordered online, the reps cant see my order or any of my details.
I have my own modem, I don't need anything but the internet. I don't need a tech to come out.
How can I get an update?
Comcast_Orlando
Official Employee
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59 Messages
2 years ago
@user_cba85b
800-391-3000 is Our Comcast Business Loyalty team is awesome and is a group of specialized individuals that are dedicated to providing solutions to billing concerns such as this. Please reach out to them directly
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Comcast_Orlando
Official Employee
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59 Messages
2 years ago
@user_cba85b
They can still help you if you give them the address to see if the order online was completed, if there is nothing completed then a phone agent can help you set up service for you, unfortunately, we do not set up the business accounts as we only have access to set up residential accounts
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