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GeoGeo's profile

Contributor

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23 Messages

Mon, Jul 6, 2020 4:00 PM

New Business Speeds

I noticed that the 'new' business speeds are now 35/100/200 etc. (instead of 25/75/150 etc.)

 

When looking at https://business.comcast.com/help-and-support/internet/comcast-business-internet-speed-increases/ 

I have some hope that existing customers will be upgraded to the new tiers but not sure.

 

Is that upgrade something you can push through (I am currently on 75 - so that would go to 100) without a new contract/price increase?

 

Many Thanks

Bernd

Responses

Accepted Solution

Official Employee

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255 Messages

8 months ago

Hello, how are you? I hope overall your day is going well. These are the new Comcast Business internet tiers, but they will not be automatically applied. Have you already called our Business Sales team about new service options? If no reach out to us at 1-800-391-3000 so we can see if we can sign you up for a new deal! 

Contributor

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23 Messages

7 months ago

Just wanted to followup

Got a new contract with the new speed and am very happy Smiley Happy

Official Employee

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508 Messages

7 months ago

Thanks so much for taking the time to reach back out to us. I love hearing this kind of feedback and I am so very happy to hear that we were able to assist you and get you into a speed and service agreement that meets your business needs. Please don't hesitate to reach out here again at any time and I will ensure that this wonderful feedback is forwarded for you. Were there any further questions or concerns that we can address for you today?