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saftek's profile

New problem solver


10 Messages

Tue, Sep 1, 2015 10:00 AM


Low hanging main line cable

The telephone/cable main line is sagging across our drive. Two delivery trucks have had close calls recently. Reporting this to comcast seems to be a problem. 



1.4K Messages

7 y ago

Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. Hope this helps you out.

New Contributor


1 Message

1 y ago

There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206.  They have been hanging very low for over a year.  When should we expect this to be corrected?

Thank you.

Official Employee


18 Messages

Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. Thank you!