Visitor
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1 Message
Lack of service and follow up
We have experienced phone, TV and Internet issues for over 3 months. I have called and chatted online with Comcast 4 Business -- I am currently holding for an agent, 37 minutes!!!
We were told a technician would be out to help us, we were told that our account would be reviewed for outtages and credits issued.
ALL LIES!!!!!!! I would like to speak with a senior executive at Comcast to resolve this. I also tried to terminate some of my services and I was laughed at on the phone as the agent chuckled that I signed a contract. That's BS if you do not provide the promised services.
WORST COMPANY EVER.
CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello ap615,
Sorry for the delay and frustration. Please see your private messages for an update on your case.
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