Issues with the Netgear CG3000DCR - surprised?
I was originally a Comcast home user and migrated to Comcast business.
While I was a home customer, I had an Arris CM820A modem that worked without issue.
Since being on Comcast business, I have had nothing but problems with the Netgear. Here are my issues:
1. Periodic packet loss
2. Sub-optimal web surfing. It's slow and pages never load
3. I use a VOIP phone for work. This makes my phone useless.
I had a scheduled appointment for today and I had to cancel because Comcast cannot supply me with a working modem (SMC is what I requested) and business support cannot get my Arris to work.
I will be moving back to ATT UVerse next week. At least their service is stable.
You have my contact information. If you care about me as a customer. Call and speak with me.