I'm paying for 60mb and it's at 8mb!!!

Has been working like a dream for ONE YEAR and we have had two comcast trucks in our street today and NOW it's down FROM 60mb to 8mb!!!

YES I know what I am doing and YES I know how to measure it! i use https://testmy.net/

SO what's the fastest solution to this please? I run my business on this and it's NOT funny that my account now shows 16mb starter!!! NOT the 60mb business I am paying for.

ANY immediate help would be great

Responses

user_Phil

Advocate

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1.1K Messages

7 years ago

Hi majorkong and welcome to the business forums.

I would like to help with your speeds. Please private message me your full name, the business name, the full service address and the phone number associated with your account.

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majorkong

New problem solver

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45 Messages

7 years ago

hey Phil

I'm still working on getting the comcast people to help me out but thanks for the reach out. Right now I am "hoping" they will figure it out.

thanks again

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user_Phil

Advocate

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1.1K Messages

7 years ago

0

majorkong

New problem solver

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45 Messages

7 years ago

Did this topic get removed???

0