How to stop useless SecurityEdge emails

I know I wouldn't want to receive emails about services I do not want! I would suggest scrolling through the emails you receive (usually at the very bottom) and select the 'Unsubscribe' option to remove your email or you can visit the link: https://comca.st/3kpyD0Z to manage your preferences.

Thanks for correcting us, @ManChicken. We want to see this corrected and appreciate your help. I want to look at your account and see if I can correct this from that side of things. Can you please start a chat with us by pressing the chat button on the upper right of this page?

Same thing is happening to me. I've tried to get this fixed, many phone calls. I still get the emails. NO unsubscribe button

@user_525fbc

Thank you for taking the time to reach out to us on our Comcast Business forums. To be clear, you are receiving emails regarding the SecurityEdge Activity Report on your Comcast Business account, correct?

I can't get Comcast to stop sending theses emails. It seems like their emails violate the The CAN-SPAM Act. There is no unsubscribe button and I have asked repeatedly to stop sending. 

@user_525fbc Thank you for reaching out to us on the forums. We are here to help you with your Comcast Business SecurityEdge email concerns. 

Are the emails that you are receiving part of the scheduled reports?

Comcast Business SecurityEdge provides the ability to generate reporting based on internet traffic and filtering. These reports can be sent to a designated email address on a daily, weekly, or monthly basis.

You can access the Comcast Business SecurityEdge subscriber portal to manage the reports. When you go to the Scheduled Reports area is there an option in the Frequency drop down to set the report frequency to never? 

Here is a great article which goes over how to Manage Comcast Business SecurityEdge settings

Hello @user_f3c6bd We appreciate you taking the time to reach out to us today and thanks for reporting this. I'd be happy to investigate this for you. 

Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.

• Click "Sign In" if necessary 
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
• - An "Comcast Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it

@Kweitz72​ unfortunately we don't have any option that shows "Security Edge".  Getting 4 identical emails each and every night "Your Comcast Business SecurityEdge Activity Report".  Complete spam, no unsubscribe link, just total incompetence from a supposed network and cybersecurity company. 

How hard is it for them to take us off a mailing list. Going to Verizon

@Kweitz72​ I get one email for every account and every upgrade my entire customer history every Sunday night with no way to turn them off. I can see the account numbers. Old accounts. I call. Comcast India tells me ok no problem, we fix. All better. Sunday comes. Guess what.

For a year.
Going to literally any other carrier asap