Daily Connectivity Issues / VOIP related?
We have had service for about a year now and had connectivity issues at least once a week all year. We are to the point where we have drop outs for 10-60 seconds at a time every day now. . I have had the modem replaced once, but that only made things worse. I have had a tech out once, but he states the issue is on our end. I have torn our network inside out and can't find any problems on our end. My question is that since we use VOIP, is there a specific model modem we should be using that works best for this? Also today I was reviewing firewall logs and noticed i had a drop out at the same exact time of an ipv6 block. Not sure if its related. The other thing I noticed is the strange pattern of IPV6 blocks. Anyone think this might be related?