Connectivity
Connectivity and managing Your Comcast Business network
New Member
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1 Message
Thursday, April 14th, 2022 6:36 PM
Cut Wires
One of our workers dug a hole in the yard that broke the yellow electrical cord providing internet and wifi to our building. We will need someone to come out and replace this. Please call.
Question
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Updated
3 years ago
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CC_Alisha
Contributor
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20 Messages
3 years ago
Oh no! You have reached the right team for assistance with repairing the damaged line. Can you please send us a direct message with your name, business name, and address where services are located to get started?
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon or https://comca.st/3rr2gDW
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there.
- As you are typing a drop-down list appears. Select "Comcast Support" from that list.
- An "Comcast Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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