Constant Connection Drops in New Jersey
We called into support to report this problem and got the worse response ever from Comcast Support, and that really says something because we've had some crazy ones. The explanation we were given was: "The connection keeps dropping because we have more than 5 users." Really? So when did that start? We've had the service for years and this issue is intermittent. Our utilization is less than 15% of average bandwidth. But I guess that's too high. And over night when this happens the most, we have practically no one using the service.
If we can't keep a VPN up on this "business" service, how can you call it "business"?