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jtwestside's profile

New Member

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1 Message

Tuesday, January 10th, 2017 8:00 AM

Connectivity Issues

Starting yesterday my connection has been very spotty. I've been unable to use (non comcast work provided) VOIP and my VPN drops consistently. Maybe this is completely coincidence but checking the logs on the modem and these errors started yesterday as well and they repeat multiple times through today. I've restarted with no change. The line from the pole runs directly to this modem, no splitters. 

 

 

 

2017/1/9 12:40:04 Critical [Docsis][559]: No Ranging Response received - T3 time-out

...

2017/1/9 12:47:14 Critical [Docsis][559]: Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out

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2017/1/10 10:19:49 Critical [Docsis][560]: Unicast Maintenance Ranging attempted - No response - Retries exhausted

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2017/1/10 10:19:49 Critical [Docsis][560]: Ranging Request Retries exhausted

...

 

Thanks - Justin

 

 

Gold Problem solver

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575 Messages

8 years ago

Hello jtwestside and welcome to forums,

 

I wanted to check with you to see if you are still having connection issues at your location. If so please send me a private message with more information.

 

Thank You