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2 Messages

Monday, July 31st, 2023

Connection Pro Setup

We have a Comcast Gateway and a Cradle Point for Backup Internet.  The setup is not correct.  If we plug 4 devices into the cradle point they get a new IP address from the Cradle Point in the 192.168.1.1 range and the comcast gateway is in the 10.1.10.1 range.  So the 4 machines are then part of a separate network and cannot connect to our shared resources.  What is the proper configuration of the Cradle Point so that all devices are in the same network?

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Official Employee

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32 Messages

2 years ago

Hi, @softwareteacher. Thank you for reaching out and creating a new post. I see you'd like some assistance with your Connection Pro set-up. You can also visit this link https://business.comcast.com/support/article/internet/connection-pro-overview to go over the product/set-up overview. Do you currently have a block of Static IP addresses?