New Contributor
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8 Messages
Connection Pro setup help
I tried following the guide for connection pro 2.
https://business.comcast.com/support/article/internet/connection-pro-overview
When I disconnected my cable wire, my network did not fail over.
I just want to confirm...
I connect the WAN port on the cell box to any of the comcast router ports. Then my local network/firewall is connected to a port on the comcast router. Is this the correct setup for failover to work?
CC_StephanieK
Contributor
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13 Messages
2 years ago
Hello, and thank you for reaching out here on our forums for support with your Connection Pro setup concerns. We would love to look into this further with you to ensure you have everything connected properly. Looking over the set-up steps, you would want to ensure the Comcast Gateway LAN is connected to the Connection Pro WAN first. Then, you would want to connect your other devices directly to the Connection Pro LAN ports. To confirm, is this how you're saying your current set up is? Is the device configured for Dynamic IP?
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nschwerzler
New Contributor
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8 Messages
2 years ago
I see, it has to be dynamic IP, that must be my issue.
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user_420306
New Contributor
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1 Message
1 month ago
hello,
I have a question, if we got our devices connected behind the Cradelpoint, so what about our wifi devices ? for example my POS system is connected through wifi, so if we lose the broadband connection we will lose all the wifi devices, even if I have the Cradelpoint UP and working,
so is there any solution for that?
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