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vtrobert's profile

New Member

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1 Message

Monday, September 9th, 2013 8:00 AM

changing settings in Thunderbird for Comcast internet account

My business switched from ATT to Comcast.  I have been able to activate my Comcast internet account with my old e-mail address but I cannot get Thunderbird to allow me to login using Comcast pop3 and smtp.  It keeps kicking out the login as not recognizing the password.

Retired Employee

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1.9K Messages

11 years ago

Welcome vtrobert.  The Business Portal does allow you to manage and view your services with the use of a non Comcast Email account.  However the POP/SMTP servers does require an active Comcast email address.  Here is a Link to additional information on creating email accounts via the Business Portal.

 

Thank You