Visitor
•
1 Message
Can't Connect through FTP on Comcast only - other networks fine.
We run a web design shop and Comcast business is our provider for internet. We ftp into many wesbites on different webshosts on daily basis, but for some reason, one website in particular will not connect properly... I do get a connection, and seucnessful logon, but then it always time-outs on retrieving diirecotry listing in the FTP client. I can connect through FTP on my home network (centurylink) and even using my work computer when connecting through my verzion phone as a hotspot. But for some reason, through comcast - it fails on directory lisiting!
Other steps I've taken with no luck...
1) Disabled all firewalls in the router and on my computer as well as antivirus.
2) Connected directly to the modem via ethernet
3) Tried 5 different ftp clients and tweaked about every setting possible- passive mode, force passive, activemode, etc.
4) Ran Win MTR... see setting below (does this tell anything?)
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.7.1 | 0 | 141 | 141 | 0 | 0 | 1 | 0 |
| 10.1.10.1 | 0 | 141 | 141 | 0 | 1 | 3 | 1 |
| cm-1-acr03.denver.co.denver.comcast.net | 0 | 141 | 141 | 7 | 12 | 159 | 8 |
| ae-103-rur101.denver.co.denver.comcast.net | 0 | 141 | 141 | 8 | 15 | 161 | 11 |
| ae-20-ar01.denver.co.denver.comcast.net | 0 | 141 | 141 | 7 | 16 | 163 | 8 |
| be-33652-cr02.1601milehigh.co.ibone.comcast.net | 0 | 141 | 141 | 8 | 13 | 163 | 10 |
| be-12176-pe02.910fifteenth.co.ibone.comcast.net | 0 | 141 | 141 | 7 | 12 | 161 | 9 |
| 50.242.149.162 | 0 | 141 | 141 | 7 | 12 | 159 | 8 |
| be-61-0.ibr01.dna.ntwk.msn.net | 0 | 141 | 141 | 36 | 42 | 190 | 38 |
| be-7-0.ibr01.cnr02.cys04.ntwk.msn.net | 0 | 141 | 141 | 36 | 42 | 189 | 39 |
| 104.44.16.141 | 0 | 141 | 141 | 37 | 42 | 190 | 38 |
| ae121-0.icr03.mwh01.ntwk.msn.net | 0 | 141 | 141 | 35 | 41 | 188 | 36 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host | 100 | 29 | 0 | 0 | 0 | 0 | 0 |
user_Phil
Advocate
•
1.1K Messages
6 years ago
Hi orbitdesign and welcome to the business forums.
I can certainly assist and see why you're not able to get to this certain website. I'll need your account information in a private message to look up your configuration. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your business account.
0
0