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1 Message

Saturday, July 8th, 2023 8:57 PM

Anyone else getting dropped?

Is anyone here using the internet service just keep getting dropped constantly? This all happened about 1 week ago, and the problem keeps happening, where its fine, then boom, random internet drop, then comes back on, drops, repeat. 
Anyone else having this problem? I received a text message that it has been "Fixed". But this keep happening, its really annoying. never had this kinda issue before.

Official Employee

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66 Messages

1 year ago

Hey there, thanks for reaching out through Xfinity Business Forums regarding the issues with your internet connection. I would be happy to take a look at your connection issues and would be happy to help with troubleshooting. We want to ensure you are not having any issues with your connection as I can see how that would be frustrating for your business. 

 

Please send us a private message with your name, business name, and service address to "Comcast Business" by clicking on the chat icon at the top right of the page.