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ekeefe41's profile

New Member

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1 Message

Saturday, March 31st, 2018 7:00 PM

Any reason why my connection is so slow? 25/5

This is unacceptable, Only had the service for four days... This is not what I signed up for. The day it was "installed" for $99 (all he did was read the mac addresss to a person on the phone, did not need to even touch a wire) the speed was 25/5, like I am paying for. 

 

I am more than disapointed

 

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Advocate

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1.1K Messages

7 years ago

Hi ekeefe41 and welcome to the business forums. 

 

I can certainly review your account and check for any signal issues that may be impacting your speeds. We can also do some troubleshooting as well. Please private message me your full name, the name of your business, the full address and the phone number associated with your business account.