Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
Visitor
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2 Messages
Wednesday, June 27th, 2018 2:00 PM
XFINITY SSID does not show up on my laptop.
My desktop can see the XFINITY SSID:
DESKTOP
My laptop can not see the XFINITY SSID:
LAPTOP
They are 2 feet away from each other.
I want my laptop to be able to see the XFINITY SSID, so I can log on to XFINITY when I take the laptop home.
Question
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Updated
6 years ago
8K
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Responses
rslwholesale
Visitor
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2 Messages
6 years ago
No, it can't see 5g.
I was able to see the XFINITY ssid for an entire year earlier using my laptop. I can no longer do so the past month or so.
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user_Phil
Advocate
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1.1K Messages
6 years ago
Hi rslwholesale and welcome to the business forums.
I would like to assist with your hotspot issue. Is your laptop able to see 5 GHz networks?
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user_Phil
Advocate
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1.1K Messages
6 years ago
Thanks for letting me know.
Due to a recent firmware update, all business gateways have the 2.4 hotspot radio automatically disabled. I do apologize, however, we are not able to enable this.
Please let me know if you need anything.
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