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Mugz2015's profile

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Sunday, May 10th, 2015 12:00 PM

What is the difference between Business Comcast and Residential

Right now I am paying $44 a month for Comcast Business and getting 12 Mbps download.  I notice that residential is getting up to 105 Mbps for close to the same amount I am paying.  I signed up with the Comcast Business through my work because I telework on occasions.  The only difference I really see besides the speed is that there is no cap on Comcast Business.  Im I missing something?  I am wondering if I should switch to the residential service?  Any advice would be appreciated, thank you.

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Advocate

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1.4K Messages

9 years ago

Hello Mugz2015 and welcome,

 

Teleworker business account typically have starter internet 16 Mbps down / 3 Mbps up for 69.95. Your basic internet 12 Mbps down and 0.5 Mbps up for 44.95 is not a typical Teleworker internet speed. Business Class internet has many important features such as 25GB email account size versus 10 GB residential, as well as, other benefits/limitations as this link provides information on. Comcast only provides Teleworker business class internet that companies pay for and not residential.   

 

Hope this helps you out

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New problem solver

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49 Messages

9 years ago

Having both residential and business service within a couple miles from each other, the BUSINESS uptime is absolutely terrible compared to my residential.  Just terrible and unacceptable.  Business is also MUCH slower.

 

I think the only benefit of business, is if you need or want a STATIC ip FROM Comcast which you don't need, as you can get from NO-IP or DynDNS much cheaper etc. (also something about different ports being BLOCKED by comcast depending on the 2).

 

I guess it depends on your location and what you needs are.  i am small business, 5± employees,  I honestly could just use residential, but I am in a commercial building, so it's the comcast business we're using as I thought it would be better...but it's not.  They also try to say you get a CONSISTENT upload / download speed compared to residential, whichI seriously doubt.  They told me that your residential speed will change depending on the amount of people downloading/uploading in the area... never had a problem like that...still extremely fast... but I definitely have a slow speed using the business one..yeah, consistently SLOOOOW.... that's what is consistent... yeah.... i could pay 3 times more or so for the equiv speed of residential... but we don't need to.

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New Member

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1 Message

7 years ago

Residential is 150 Mbps for $45. At the office I pay $70 for 16 Mbps. I don't need a static address, nor will I ever reach the residential cap at the office. 

 

That is $4.38 per Mbps in the office and $0.30 per Mbps at home.

 

This warrants a criminal investigation by a DA. I am in Boulder CO. 

 

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New problem solver

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2 Messages

7 years ago

Comcast Business is a total rip-off. I paid $115 for two plus years to get 50 mbps. The service was so spotty -- frequent outages, slowness -- that I finally picked up residential service from AT&T to use as a backup. After installation, I did speed tests on both of them. AT&T at $30/mo was consistenty about 22mbps download speeds. Comcast was a paltry 7.5mpbs!

 

When I called to cancel service, I got the run around. They want me to pay another two months of service AND a $250 cancellation fee. Comcast is losing a customer for life!