router password reset

i need my router password reset please and thank you

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CC_JoshuaD

Contributor

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11 Messages

2 years ago

Thanks for reaching out for assistance with resetting the router password, @user_66cd4a. To change the password, follow these simple steps! Please let us know if this helps, or if you run into any trouble. We're here to help 24/7.

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user_66cd4a

New Member

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2 Messages

@Comcast_JoshuaD i need to reset the password for the actual router, not the wifi. cusadmin/highspeed aren't working

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2 years ago

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Comcast_Gabby

Official Employee

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34 Messages

Locate the Reset button on the back of the gateway and use a non-metallic pointed object (such as a toothpick) to hold in the Reset button for 30 seconds until all the LED lights power off. If your gateway does not have a Reset button, locate the WPS button and hold it for 30 seconds.

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2 years ago

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