Skip to content
Skip to main content
U
user_66cd4a

New Member

 • 

2 Messages

Tuesday, December 27th, 2022 9:25 PM

router password reset

​i need my router password reset please and thank you​

Question

 • 

Updated 

3 months ago

106

1

0

Comcast_JoshuaD

Official Employee

 • 

11 Messages

3 months ago

Thanks for reaching out for assistance with resetting the router password, @user_66cd4a. To change the password, follow these simple steps! Please let us know if this helps, or if you run into any trouble. We're here to help 24/7.

2

0

user_66cd4a

New Member

 • 

2 Messages

@Comcast_JoshuaD​ i need to reset the password for the actual router, not the wifi. cusadmin/highspeed aren't working

Like

Reply

3 months ago

0

Comcast_Gabby

Official Employee

 • 

24 Messages

Locate the Reset button on the back of the gateway and use a non-metallic pointed object (such as a toothpick) to hold in the Reset button for 30 seconds until all the LED lights power off. If your gateway does not have a Reset button, locate the WPS button and hold it for 30 seconds.

Like

Reply

3 months ago

0