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New Contributor

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2 Messages

Friday, September 9th, 2022 1:52 PM

rogue broadcom_guest_0x SSIDs how to remove??

I have 6 SSID currently being broadcast apparently through my Comcast Wfi equipment.  From reviewing commnets over the past 2 years in this forum, this is resolved through a firmware reset of some sort.  Can you provide instruction or support on doing this? 

Contributor

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12 Messages

2 years ago

@user_5b4953 Have you tried restarting your modem to get the SSID corrected? You can see steps on how to do that by following this link: https://comca.st/3TWMBcf Please let us know if this step works for you.

New Contributor

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2 Messages

2 years ago

Yes, I have been through this process with no change in the result.  This question has been posed on your ocmmunity site a number of times with the standard response being a "run-around" of generic answers until Tier 2 has become involved.  I would hope that you could get us to that point sooner than later.  Is that possible?  

Official Employee

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16 Messages

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