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CC_Crystal

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November 10th, 2021

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CC_Crystal
followed 's post

2 years ago

We're adding some VLANS to our network. The phones will end up being on a different subnet than the Edgewater appliance. Routing will be in place to allow communication between the phones and the appliance but I'd like to know if making this change will break things. I'm assuming that the appliance

CC_Crystal
commented on 's post

2 years ago

We're adding some VLANS to our network. The phones will end up being on a different subnet than the Edgewater appliance. Routing will be in place to allow communication between the phones and the appliance but I'd like to know if making this change will break things. I'm assuming that the appliance

Thank you for taking the time to reach out to us on our Business forums. Please send us a private message with your full name, business name, full address, and phone number. By clicking the "message" icon in the upper right page of our forum page. On

CC_Crystal
replied to a comment on 's post

2 years ago

I had service but you keep messing with it making it impossible to work. I even got the connections pro you suggested at an additional charge.  PLEASE put it up and leave it alone this is so frustrating, and I am trying to keep my job here.

I truly apologize for the inconvenience and frustration caused. The reason why we ask to send us a private message is for your security, and to not expose your personal information. I really would like to look into this for you and find a resolution.

CC_Crystal
followed 's post

2 years ago

I had service but you keep messing with it making it impossible to work. I even got the connections pro you suggested at an additional charge.  PLEASE put it up and leave it alone this is so frustrating, and I am trying to keep my job here.

CC_Crystal
commented on 's post

2 years ago

I had service but you keep messing with it making it impossible to work. I even got the connections pro you suggested at an additional charge.  PLEASE put it up and leave it alone this is so frustrating, and I am trying to keep my job here.

Hi there! I'm sorry to hear that you are having internet issues. Please send us a private message with your full name, business name, full address, and phone number. By clicking the "message" icon in the upper right page of our forum page. Once you c

CC_Crystal
commented on 's post

2 years ago

One of my business internet service lines drops off every week at the same time - and it’s always during the time slot when I need it most. Sunday AM from 9:00 to 10:30.  What’s up with that?   Located in downtown Little Rock, AR.

Thank you! Can you double check that address for me please? 

CC_Crystal
commented on 's post

2 years ago

One of my business internet service lines drops off every week at the same time - and it’s always during the time slot when I need it most. Sunday AM from 9:00 to 10:30.  What’s up with that?   Located in downtown Little Rock, AR.

Hi there! I hope you are doing well today. Please send us a private message with your full name, business name, full address, and phone number. By clicking the "message" icon in the upper right page of our forum page. Once you click on that, input ou

CC_Crystal
followed 's post

2 years ago

One of my business internet service lines drops off every week at the same time - and it’s always during the time slot when I need it most. Sunday AM from 9:00 to 10:30.  What’s up with that?   Located in downtown Little Rock, AR.

CC_Crystal
commented on 's post

2 years ago

One of my business internet service lines drops off every week at the same time - and it’s always during the time slot when I need it most. Sunday AM from 9:00 to 10:30.  What’s up with that?   Located in downtown Little Rock, AR.

Hi there! I hope you are doing well today. Please send me a private message with your full name and full service address. I can most definitely take a further look at this issue. To send a direct message, please click the chat icon next to the bell i

CC_Crystal
followed 's post

3 years ago

I have 6 SSID currently being broadcast apparently through my Comcast Wfi equipment. From reviewing commnets over the past 2 years in this forum, this is resolved through a firmware reset of some sort.  Can you provide instruction or support on doing this?