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vochong's profile

New Contributor

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2 Messages

Friday, July 15th, 2016 5:00 PM

Is Comcast Teleworker account eligible for Xfinity WIFI?

Hello,


Is a Comcast Teleworker account eligible for Xfinity WIFI?   When I tried to log in Xfinity WIFI with my Teleworker account, it indicated that my tier of service is not eligible for Xfinity WIFI.  

 

When I used the same Teleworker account about 1 or 2 years back, I was able to use the Xfinity WIFI. Has Comcast removed that Xfinity WIFI privilege for Teleworker accounts?

 

Thanks,

Eric

Accepted Solution

Administrator

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1.9K Messages

6 years ago

Ok.

Advocate

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1.4K Messages

7 years ago

Hello vochung and welcome,

 

If you have a Comcast DPC39XXB Gateway (CDPCG), then you certainly have built in WIFI capability. You must use the SSID and Network Passcode on the bottom plate on the CDPCG. If you do not have a CDPCG, then you can easily connect any home wireless router to any LANPort ethernet connection and use this for wifi.

 

Hope this helps you out. 

Advocate

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1.4K Messages

7 years ago

Hello vochong and welcome,

 

If you have a Comcast Business DPC39XX Gateway CDPCG), then you should have built in WIFI. You must use the SSID and Network password located on the bottom plate of the CDPCG.

 

If you do not have a CDPCG, then you can connected any wireless gateway to any CDPCG Lanport 1-4 on the rear of the CDPCG.

 

Hope this helps you out.

New Contributor

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2 Messages

7 years ago

Hi VBSSP-RICH,

 

Actually I tried to use Wifi from a Xfinity WIFI hotspot (since my cellular data plan is limited) and logged in with my Teleworker account when the Xfinity WIFI login page popped up.   However, it simply indicated that my tier of service (Teleworker account) is not eligible for Xfinity WIFI access (BTW, I was able to use the Xfinity WIFI using the same Teleworker account a while back.)

 

Thanks,

Eric

New Contributor

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5 Messages

6 years ago

I believe the answer is yes to this question.  See: XFINITY® WiFi overview.

 

Hope this helps!

Administrator

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1.9K Messages

6 years ago

Ok