Skip to content
TomCole's profile

New Contributor

 • 

4 Messages

Saturday, February 5th, 2022

iPad Air won’t connect automatically to the hotspot

I recently purchased an Apple IPad Air 4th generation. I used the Bluetooth option to transfer everything from my IPad 6th generation to the new tablet. When I try to log into the xfinity hotspot with our business account, I have to go into Safari every time to connect. On the IPad 6, I only had to do that one time and it prompted me to download a profile file and install it. I’m not getting that on the iPad Air. Also, it will disconnect from the xfinity hotspot for no apparent reason. This is a business account login.

Oldest First
Selected Oldest First

New Contributor

 • 

4 Messages

4 years ago

I am running version 15.3 of the software and I have this issue whether I try to connect to XFINITY ssid or xfinitywifi SSID.