installed new cable modem and now can't log on to comcast wifi hotspots
I just installed an Arris/Motorola cable modem so I wouldn't have to pay a monthly modem fee.
The installation was quite painless and the Comcast rep was great.
Today I was out and about and tried using a Comcast wifi hotspot that I've used many times before. The connect went smoothly but when I tried logging onto to the network it errored out with a message stating for my tier of service I couldn't log on to the network.
Anyone else have a similar problem?
Hello comcast when are you putting in place a chat line for customer support?