New Member
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4 Messages
How to disable xfinitywifi?
Our Comcast gateway is still broadcasting the xfiniitywifi wireless network, even though I thought it had been disabled after the installation was complete. I saw a posting with instructions on the process to disable it, but I don't see the options that were referenced in that posting.
Thank you in advance for any assisstance that can be provided.
Clark Walters
Accepted Solution
CCMichael
Gold Problem solver
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575 Messages
9 years ago
Hello Gclarkw,
I have disabled Xfinity Wi-Fi on your modem as requested. Please let me know if you need anything else.
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Accepted Solution
Gclarkw
New Member
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4 Messages
9 years ago
Thank you for the assistance.
Clark Walters
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Accepted Solution
CCMichael
Gold Problem solver
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575 Messages
9 years ago
Hello 8495,
I am not showing that your account has an Xfinity Wifi modem. Would you please send a private message with your account information so I may process your request?
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8495
New Member
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1 Message
9 years ago
Mike,
Can you please turn off Xfinity Wifi Public Hotspot for me
It keeps coming back on daily without a reboot and we call tech support daily to turn it off but the following day is back on. Please help!
Thank you
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RVCNate
New Contributor
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2 Messages
9 years ago
Could you disable mine as well? I've called three times now and they have said it's disabled... but it's still active.
Thank you!
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RVCNate
New Contributor
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2 Messages
9 years ago
Thanks!
Yeah, I finally got someone on the phone today (4th phone call) who was able to escalate to a supervisor to get it shut off.
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CC_Jacob
Official Employee
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869 Messages
9 years ago
Hello hibernate,
Xfinity Wifi is turned off in your modem.
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