Help Needed ASAP
I was overcharged on my bill since signing the contract. Everyone I speak to acknowledges the issue in the bill. I am still owed $712.09 after all this time (over 6 months). My service is continuously cut off every day leading me to call back daily to restore services. This is no way to operate a business and is affecting it greatly. All I hear from customer support is that it will take 1-2 billing cycles to take effect. It has been over 6 months. Please help as I need this credit put into my account ASAP.
10 months ago
Hello @ksc, thank you for reaching out to our community for assistance with your account. We will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address.
To send a direct message [private message]:
28 days ago
i need to reschedule my missed inspection appointment