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New Contributor


6 Messages

Wednesday, October 13th, 2021 3:50 PM

Downgrading my current Business plan to the lowest.

​I've been trying to get help downgrading my current internet service to the lowest tier with no additional add ons. So far no one has been able to help me. ​

Official Employee


66 Messages

1 year ago

@isaac_vi Hi there! Sorry to learn about the trouble with downgrading. Have you called into our business sales team yet? If so and no luck, please send us a private message by selecting the chat icon in the top right-hand corner. Then search for Business Support. 

New Contributor


1 Message

8 months ago

Isaac, I am in the exact same boat right now soI want to thank you for your question 10 months ago.  I hope everything worked out for you.