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soccerman7

New Member

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4 Messages

Thursday, July 21st, 2022 10:18 PM

Disable xfinity and xfinitywifi ssids

Getting "an error occurred" when saving settings turning it off.  Should not be only Comcast techs that can do this that's terrible.

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Updated 

3 years ago

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CC_Abbie

Contributor

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45 Messages

3 years ago

@soccerman7 Hello, you should be able to adjust those settings as needed. There may be something else causing this issue. Can you send us a private message so we can troubleshoot the issue further? 

5

soccerman7

New Member

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4 Messages

@Comcast_Abbie​ How do I do that? I don't see an option on this post or in your profile

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3 years ago

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soccerman7

New Member

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4 Messages

@Comcast_Abbie​ I found how to send a DM but can't send to you. Sent to 5 comcast_ people

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3 years ago

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CC_Abbie

Contributor

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45 Messages

You would just send it to the Comcast Business chat, that will go to me, I replied to your message in our live chat.

I no longer work for Comcast.

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3 years ago

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soccerman7

New Member

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4 Messages

This is still not fixed. No one fixed it after DM nor after opening a ticket CR048832787. Who can fix?

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3 years ago

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Comcast_Gabby

Official Employee

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34 Messages

Hello @soccerman7, we can certainly look up the status of the ticket. Please send a Direct Message with your full name and address 

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3 years ago

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