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soccerman7

New Member

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4 Messages

Thursday, July 21st, 2022 10:18 PM

Disable xfinity and xfinitywifi ssids

​Getting "an error occurred" when saving settings turning it off.  Should not be only Comcast techs that can do this that's terrible.​

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Updated 

7 months ago

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Comcast_Abbie

Official Employee

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43 Messages

8 months ago

@soccerman7 Hello, you should be able to adjust those settings as needed. There may be something else causing this issue. Can you send us a private message so we can troubleshoot the issue further? 

5

soccerman7

New Member

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4 Messages

@Comcast_Abbie​ How do I do that? I don't see an option on this post or in your profile

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8 months ago

0

soccerman7

New Member

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4 Messages

@Comcast_Abbie​ I found how to send a DM but can't send to you. Sent to 5 comcast_ people

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8 months ago

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Comcast_Abbie

Official Employee

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43 Messages

You would just send it to the Comcast Business chat, that will go to me, I replied to your message in our live chat.

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8 months ago

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soccerman7

New Member

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4 Messages

This is still not fixed. No one fixed it after DM nor after opening a ticket CR048832787. Who can fix?

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7 months ago

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Comcast_Gabby

Official Employee

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24 Messages

Hello @soccerman7, we can certainly look up the status of the ticket. Please send a Direct Message with your full name and address 

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7 months ago

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