Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
New Member
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1 Message
Sunday, October 2nd, 2016 1:00 PM
Disable my Xfinity public hotspot
Hi I can't seem to disable my hotspot from the business portal and I was told moderators on this forum can help disable it.
Question
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Updated
8 years ago
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Responses
CCMichael
Gold Problem solver
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575 Messages
8 years ago
Hello ctmd and welcome to forums.
Looking at your account I do not see business WiFi being provided nor the equipment to service that feature. I could be looking at the wrong account for assistance. Would you please send me a private message with more details to the issue so I can help.
Thank You
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a_user
New Member
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1 Message
8 years ago
Hello,
I disabled my public hotspot 3 weeks ago, but when looking at the XFINITY WiFi app today, I still see my name and location on the map. How do I remove my information from the map?
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CCMichael
Gold Problem solver
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575 Messages
8 years ago
Hello a_user,
Sorry for the delayed response. I have escalated your request to our Xfinity Wifi support team to have your address removed from the map. Please allow a few days for this team to process your request. Once I hear back form them I will update you via private message. Please let me know if there is anything else I can help you with.
Thank You
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