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Poizonous's profile

Visitor

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2 Messages

Mon, Aug 20, 2018 1:00 PM

Disable Business Modem Hotspot

I am sick of this being on with no way to turn it off. I regularly have groups of transients hanging around my business and harassing my customers for money while apparently logging on to the public WiFi with their smart phones.... seriously???. If I turn off the modem they scatter fairly quickly. So it's pretty obvious that this is the case. I want this turned off and I expect it to stay off. I am losing business and now online reviews are even giving my business poor reviews due to the transients hanging around and causing problems.

Accepted Solution

Advocate

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1.1K Messages

4年前

Hi Poizonous and welcome to the business forums. 

 

I would like to assist with disabling the public hotspot. To permanently disable this, this would need to be done within the business portal as shown here:

https://business.comcast.com/help-and-support/internet/comcast-business-wifi-hotspot-directory-information/.

 

Please let me know if you need anything.