Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
New Contributor
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4 Messages
Thursday, November 10th, 2016 7:00 AM
Disable Business Modem Hotspot PLEASE..
It appears the only way to get our public hotspot is through this forum, why is that? Well either way, please inform me of how I will disable this insanely intrusive service. Please.
Question
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Updated
8 years ago
4.1K
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Responses
CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello WALTHAM185,
Your Xfinity Wifi has now been turned off.
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WALTHAM185
New Contributor
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4 Messages
8 years ago
Thank you, it is still showing XFINITY in the 5 and 2.4 spectrum. There was another ssid that appeared to be simultaneously broadcast along with XFINITY, it was lowercase ssid xfinitywifi. That is now gone but XFINITY remains.
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CC_Jacob
Official Employee
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869 Messages
8 years ago
It could be another modem or router in your area. Do you have any other accounts in the building? Below is a screen shot of the WiFi page showing that Public WiFi was turned off:
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WALTHAM185
New Contributor
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4 Messages
8 years ago
They are both back and active.... It cannot be another customers signal as I put my analyzer right next to the comcast business modem and both XFINITY and xfinitywifi in 5ghz and 2.4ghz give a dBm from -20 to -30 respectively. So now what can be done?
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CC_Jacob
Official Employee
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869 Messages
8 years ago
I have turned them back off again, please keep in mind if you reboot the modem it will turn back on.
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WALTHAM185
New Contributor
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4 Messages
8 years ago
Wow, thats pretty darn invasive particularly the part about it reinitalizing itself on reboot?? So everytime the ssids reappear I have to come back on this forum and request they be turned off, very productive...
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CCMichael
Gold Problem solver
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575 Messages
8 years ago
Hello WALTHAM185,
I do apologize for all the extra action needed to keep your Xfinity WiFi disabled at your location. I will ensure that this issue is brought up to our system engineers for future updates. I have disabled the Xifinity Wifi on your modem. Please let me know if there is anything else I can help you with.
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ewatts420
New problem solver
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48 Messages
8 years ago
Can you please turn the public wifi off on my modem also?
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