Comcast Business WiFi Pro config

How do you get the wifi to resolve to the business gateway as it's router so it connects to the same subnet. Right now, when connecting the wifi is routing with it's own 172.16 subnet and not the gateway's 10.1.10.1 network. Do you just turn off DHCP in the network of the APs when you configure a new network? I need the wifi to resolve and be connectable to the gateway LAN and connect to ethernet connected devices on that network.

Responses

Comcast_Jorge

Official Employee

•

38 Messages

7 days ago

user_103b9f Greetings! Thank you so much for using our Business Forums and for taking the time to write us. We see that you are having issues with your connection and we are here to help. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.• Click "Sign In" if necessary
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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