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Samatlauries's profile

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Thursday, January 25th, 2018 4:00 PM

Can’t use hotspot on my Mac osX laptop

As of today I’m not able to access a hotspot. I was prompted to download “Xfinity.mobileconfig” which I did. I was asked to enter my log in through the browser, which I did. Now when I open the browser nothing happens. I don’t get a log in prompt, just a white screen. What can I do?



1.1K Messages

6 years ago


Hi Samatlauries and welcome to the business support forums.


I would like to assist with your hotspot access. Please private message me your full name, the name of your business, the full address and the phone number associated with your account.