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w1ndex's profile

New problem solver

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2 Messages

Tue, May 11, 2021 12:53 AM

Cannot log into Xfinity Wifi hotspots with my Comcast Business login

Pretty much what the title says, I can't log in to the Xfinity Hotspot app nor can I login to any Xfinity Hotspots when I am near one. It just gives me the error:

Authentication Failed

You have entered an invalid Username or Password

(Error Code: 0108)

I would like to be able to use available hotspots when I'm out and about.

Responses

Official Employee

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14 Messages

2 m ago

Hi @w1ndex! Thank you for posting to our Business Support forums. Error Code 0108 is an authentication error, the system is not recognizing the username and password combination for your account. What type of device are you attempting to access the hotspot with and are you using a VPN while doing so?