Business WiFi
Personalize, manage, and control your Comcast Business WiFi connections including Comcast Business WiFi Pro
New Member
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1 Message
Monday, May 13th, 2019 10:00 AM
Business Login not working for XfinityWiFi Hotspots
Like other users here, I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Please try again."
Question
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Updated
5 months ago
2.1K
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Responses
user_Phil
Advocate
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1.1K Messages
5 years ago
Hi dkimtwp and welcome to the business forums.
I appreciate you letting us know about the hotspot issues you're having when you're attempting to log in. I'll need to review your account to look into this. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account?
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user_Phil
Advocate
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1.1K Messages
5 years ago
Hi dkimtwp!
Glad I was able to help with your login with the hotspots by refreshing the system to recognize your personal device! Let us know if you need anything!
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rezan
New Contributor
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1 Message
5 years ago
We have the same problem that our account does not authenticate for xfinity hotspots.
Please Help
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Comcast_Ken
Official Employee
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128 Messages
5 years ago
rezan, Appreciate you taking the time to post here. Let's take a look into your hotspot authentication issue. Please drop me a private message with your full name, phone number, and address for help!
Ken
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