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env2
1st Topic

New Member

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3 Messages

Thursday, May 9th, 2019 6:00 PM

Business Login not working for XfinityWiFi Hotspots

I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Please try again." Please help.
 

Question

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Updated 

5 years ago

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Comcast_JosephA

Official Employee

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272 Messages

5 years ago

Hello, I hope that your day and night have been treating you well. I am sorry you are not able to log into Xfinity Hotspots but I will be more than happy to help. It is always a pleasure working with our valued customer over forums. If you can send a private message this will allow me to investigate this Hotpot issue further and help you in greater detail. If you can include the account number, the phone number, and the service address (with the city, state, and zip code) that would be great! 

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