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1 Message

Thursday, August 25th, 2022 12:35 AM

bill discount

my bill do not have discount applied but the contract do state $10 discount with ebill and auto pay set up. Why comcast can break the rule after customer renewing contract????

Official Employee


9 Messages

5 months ago

Hello @user_723661! Thanks so much for taking a moment out of your day to leave a post on our Business Community Forum. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.