Account Login doesn't work for Xfinity WiFi Hotspots

My email address and password for my Xfinity business account is not working when trying to access wifi hotspots. I know the login credentials I'm are using are correct because they work fine when logging into the app and website. Please help!

Responses

CC_Amir

Contributor

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49 Messages

3 years ago

Hi JAET_SP, thanks for contacting us. When you're ready, please click on the secure link below to connect with a specialist. You may need to disable any pop-up blockers to start your chat. https://comca.st/2T4ndGm

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J

JAET_SP

New Contributor

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2 Messages

3 years ago

Hi @Comcast_Amir , thanks for the response, but the link just takes me to the page where I can DM the Xfinity support Twitter handle?

1

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Comcast_JoeTru

Official Employee

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25 Messages

Apologies for any confusion. To privately chat with us, so we can access the account and assist, please send us a peer to peer chat message with your full name, business name, complete service address, and account number or phone number to "Comcast Business". To do so, simply follow these steps:

• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon located in the upper right corner of this page
• Click the "New message" icon (pencil and paper)
• Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Please let me know if you have any questions.

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3 years ago

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