Voicemail greeting quality
As in numerous other posts, the voicemail greeting quality is horrible. I've tried dozens of different formats to upload, all of which sound good when played on computer before uploading but after uploading it gets so compressed it sounds horrible. I called Comcast and opened a ticket CR119235778 which resulted in a reply from an unmonitored email address with a suggestion of trying an online WAV file converter. I noted in another thread this should be micro-LAW Mono. I tried the suggested online tool at https://g711.org/ I can't even get ANY .wav files to upload, am forced to upload .MP3 files and they are compressed so much it sounds horrible once Comcast processes the file. Super frustrating. We have HD voice quality on phone calls but can't upload and have a good quality voicemail greeting. I see tons of posts on this same topic, some support asks for a direct message then crickets. Eventually the thread is closed with seemingly no solution. Please help! Im not the only one with this issue. I'm on Business Voice Edge and extremely frustrated.