New Contributor
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3 Messages
VoiceEdge Desktop App: disabling for inbound calls when in the office and a desktop phone is available
We have the app loaded to our laptops and use it frequently when travelling and/or working from home. However, on 'in office' days when a desktop phone is available we'd like to disable the app on the laptop and only receive the inbound call via the desktop phone or vice-versa. The app clearly shows this feature as available but locked out and we're unable to change the setting
Comcast_Jeniece
Official Employee
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66 Messages
4 years ago
Hey there, steven_becker, I definitely apologize for the issues you are having with the app. We would be happy to take a look at your settings to ensure you have everything set up correctly on your account so you are able to seamlessly switch from the app to your desktop phone. Can you please send me a Private Message using your full name, business name, and your full address?
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steven_b
New Contributor
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3 Messages
4 years ago
How would one do that?
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steven_b
New Contributor
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3 Messages
4 years ago
I don't see any options for Private Messaging
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